Terms & Conditions

Terms & Conditions

BUILDING AND TIMBER PEST INSPECTION AGREEMENTS

BUILDING INSPECTION AGREEMENT

The aim of a pre-inspection agreement is to ensure you have all the information you need about the inspection service.

We also want to avoid misunderstanding and conflict about what is included and excluded from your inspection.

Please review this agreement and contact your inspector with any queries. You should sign and return this agreement to your inspector, before your inspection takes place. Alternatively, your engagement our services implies acceptance of this agreement.

YOUR BUILDING CONSULTANT IS:

Daniel Soltani - CPEng, NER, PE, RPEQ

Prorox Inspections Pty. Ltd.

Registered Structural Engineer (EC 68599)

Registered builder - Unlimited (DB-U 69043)

E: info@proroxinspections.com.au

T: 1300 634 114

We may advise you to have a further inspection by another specialist such as an engineer, surveyor, plumber or other specialist trade if we find specific problems we are not qualified to advise on. (unless you have booked a Premium Inspection, which includes plumbing, electrical and gas systems).

We don’t advise you about title, ownership or other legal matters like easements, restrictions, covenants and planning laws. None of our inspections constitute an approval by a Building Surveyor, a certificate of occupancy or compliance with any law, regulation or standard.

We use visual inspection methods and assessment of serviceability to identify major defects and to form an opinion regarding the general condition of the property at the time of inspection.

AREAS OF INSPECTION:

We only inspect accessible areas; you will need to ensure the inspector has access to all areas at the property being inspected. Discuss this with the Real Estate Agent or owner.

IMPORTANT POINTS ARE:

  • Elevated areas like roofs must be safely accessible from a 3.6m ladder, using an unobstructed line of sight where building elements are close enough to allow inspection
  • Access points (like manholes) must be at least 400mm x 500mm
  • Crawl space (like under floors etc) must have clearance of 600mm x 600mm
  • We may need to turn off the mains power for a short time to safely inspect the roof space

Areas where reasonably entry is denied to us, or where we cannot access, are excluded from the inspection. We will let you know when this happens; you may choose to have a further Invasive Inspection Service undertaken in consultation with the property owners

LIMITATIONS:

Inspections are commonly and frequently limited by a number of factors; you should expect this to happen during your inspection.

Examples of common limitations are listed below:

  • Locked doors
  • Security systems
  • Pets
  • Furniture and stored items
  • Restriction of access due to height – we only inspect first storey roof structures unless prior arrangement is made
  • Restriction of access due to lack of clearance, small crawl spaces, lack of entry access points or thick vegetation
  • Adverse weather conditions

This is not an exhaustive list of limitations, we will let you know when limitations and restrictions occur; you may choose to have a further Invasive Inspection Service undertaken in consultation with the property owners.

EXTENT OF REPORTING:

Only major defects and urgent and serious safety hazards are reported along with a general impression regarding the extent of minor defects (eg: significantly deteriorating external paint). A major defect is a defect that has to be rectified to avoid the development of any unsafe conditions.

Where a Premium Inspection has been booked your inspection also includes identification or major and minor issues relating to termites, timber pests, electrical, gas & plumbing systems.

Where a Building & Termite Inspection has been booked your inspection includes all Building, Termite & Timber Pest items.

All inspections comply with Australian Standards 4349 and all come with public liability and professional indemnity insurance. The building will be compared to others of a similar age, construction type and method that had an acceptable level of basic maintenance completed. It follows as a consequence that the building being inspected may not comply with current Australian Standard, Building Regulations and the like.

An estimate of costs to fix defects is not included unless you request an additional Remediation or Renovation Report.

Any estimate prepared as part of a Remediation and Renovation Report is based on industry standard cost guides and the consultant’s own experience.

Costs to repair defects are very difficult to estimate:

  • We often don’t know the extent of work required until it begins
  • There is reduced competition as many contractors are unwilling to take on rectification work

We also provide a Quotation and Project Management service where we can:

  • Prepare scope of works documents for contractors to price
  • Coordinate all required trades to provide you with secure fixed price quotations

PRIVACY POLICY:

We value your personal information, we will ensure it is secure and never share or sell your personal details and contact information. We do however use data collected during inspections for research, commercial, training and educational purposes. For more information please review our Privacy Policy online. (Please refer to Privacy Policy section for more information)

PAYMENT POLICY:

Our inspection services are subject to our standard Terms & Conditions, which apply to all the services we offer. As part of our inspection services, we provide a reasonable level of support, and any extra assistance needed may result in additional charges. Once you confirmed the quotation, we will send you a copy of the tax invoice via email on the same day, and payment is required before the inspection to confirm the reservation, as outlined in our standard terms. If payment is not made on time, the inspection will not be booked until the outstanding account has been settled.

CANCELLATION POLICY:

We acknowledge that unexpected circumstances may arise, necessitating the cancellation or postponement of your booking. However, as we start incurring expenses and investing time in your booking before the actual inspection, administrative charges will be incurred for cancellations and deferred bookings. The following policy also apply:

  • We do not accept cancellations once the inspection has begun, and the full fee is due and payable.

TIMBER PEST INSPECTION AGREEMENT

The aim of a pre-inspection agreement is to ensure you have all the information you need about the inspection service.

We also want to avoid misunderstanding and conflict about what is included and excluded from your inspection.

Please review this agreement and contact your inspector with any queries. You should sign and return this agreement to your inspector, before your inspection takes place. Alternatively, your engagement our services implies acceptance of this agreement.

YOUR BUILDING CONSULTANT IS:

Daniel Soltani - CPEng, NER, PE, RPEQ

Prorox Inspections Pty. Ltd.

Registered Structural Engineer (EC 68599)

Registered builder - Unlimited (DB-U 69043)

E: info@proroxinspections.com.au

T: 1300 634 114

We may advise you to have a further inspection by another specialist such as an engineer, surveyor, plumber or other specialist trade if we find specific problems we are not qualified to advise on.

We use visual inspection methods and the application of at least sounding devices and moisture metres assessment to identify the presence or absence of termite and timber pest activity, evidence of any old or inactive damage and to form an opinion regarding the presence of conditions conducive to termite activity which are affecting the property at the time of inspection. Areas for Inspection.

We only inspect accessible areas; you will need to ensure the inspector has access to all areas at the property being inspected. Discuss this with the Real Estate Agent or owner.

IMPORTANT POINTS ARE:

  • Elevated areas like roofs must be safely accessible from a 3.6m ladder, using an unobstructed line of sight where building elements are close enough to allow inspection
  • Access points (like manholes) must be at least 400mm x 500mm
  • Crawl space (like under floors etc) must have clearance of 600mm x 600mm
  • We may need to turn off the mains power for a short time to safely inspect the roof space

THE FOLLOWING AREAS WILL BE INSPECTED:

  • Interior
  • Roof void or ceiling cavity
  • Exterior
  • Subfloor (if applicable)
  • Adjoining structures or other outbuildings within 30m of the main building eg: garages, sheds, retaining walls, fences etc.
  • The site to the fence line / property boundary or up to 30m from the house including major trees

Areas where reasonably entry is denied to us, or where we cannot access, are excluded from the inspection. We will let you know when this happens; you may choose to have a further Invasive Inspection Service undertaken in consultation with the property owners.

LIMITATIONS:

Inspections are commonly and frequently limited by a number of factors; you should expect this to happen during your inspection.

Examples of common limitations are listed below:

  • Locked or inaccessible rooms
  • Lack of access points to ceiling spaces and subfloors
  • Lack of safe clearance to access the subfloor space or parts of it
  • Furniture and stored items
  • Floor coverings
  • Wall and ceiling linings

This is not an exhaustive list of limitations, we will let you know when limitations and restrictions occur; you may choose to have a further Invasive Inspection Service undertaken in consultation with the property owners.

EXTENT OF REPORTING:

All inspections comply with reporting framework of Australian Standard 4349.3-2010.

EXCLUSIONS:

An estimate of costs to treat termite activity or install and or apply a termite barrier or management system is not included in this report, if you would like this information we can refer you to suitably qualified pest controllers to provide this service, almost always at no further cost.

PRIVACY POLICY:

We value your personal information, we will ensure it is secure and never share or sell your personal details and contact information. We do however use data collected during inspections for research, commercial, training and educational purposes. For more information please review our Privacy Policy online. (Please refer to Privacy Policy section for more information)

PAYMENT POLICY:

Our inspection services are subject to our standard Terms & Conditions, which apply to all the services we offer. As part of our inspection services, we provide a reasonable level of support, and any extra assistance needed may result in additional charges. Once you confirmed the quotation, we will send you a copy of the tax invoice via email on the same day, and payment is required before the inspection to confirm the reservation, as outlined in our standard terms. If payment is not made on time, the inspection will not be booked until the outstanding account has been settled.

CANCELLATION POLICY:

We acknowledge that unexpected circumstances may arise, necessitating the cancellation or postponement of your booking. However, as we start incurring expenses and investing time in your booking before the actual inspection, administrative charges will be incurred for cancellations and deferred bookings. The following policy also apply:

  • We do not accept cancellations once the inspection has begun, and the full fee is due and payable.

Our Privacy Policy, Payment Policy, and Cancellation Policy apply to all of the services we provide.

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